Carbonite
IT Service
Data protection and backup for businesses.
Tier 1 (Massive)
Adoption
Tier 2 (High Performer)
Recognition
Tier 2
Security
Tier 1
Reliability
About
Overview
Carbonite is a cloud-based data protection and backup solution designed for both personal and business users. As part of the OpenText Cybersecurity family since 2019, Carbonite provides automated backup and disaster recovery capabilities with a focus on easy file restoration and data security.
Key Features
Cloud Backup
- Unlimited cloud storage space for backups
- Automatic, encrypted backup of files
- Support for documents (Word, Excel, PowerPoint, Adobe files), photos, music, and videos
- Compatible with Windows 7+ and OS X 10.10+
Data Recovery
- 1-click file restoration capability
- Quick access to saved files via web browser or companion mobile apps (Android and iOS)
- Recovery of files after virus or malware infection
- Courier delivery option for recovered files (available for additional fee)
- Instant data access and recovery
Security
- 256-bit encryption for files in transit and at rest
- Secure cloud storage infrastructure
Additional Features
- Webroot® Computer Antivirus included in Plus and Prime plans
- Automatic video backup in Plus and Prime plans
- 30-day money-back guarantee
Use Cases
- Computer Replacement: Transfer all files from an old computer to a new one
- Hardware Failure Recovery: Restore data when hard drives fail or become irretrievable
- Accidental Deletion: Recover files that have been accidentally deleted
- Malware Recovery: Restore files after virus or malware infections
- Business Compliance: Professional plans support compliance needs including HIPAA, FERPA, and GLBA