Incident #1510
Meta AI Support Bot Reportedly Enabled Takeovers of High-Profile Instagram Accounts
Description
Hackers reportedly used Meta's AI support chatbot to take over high-profile Instagram accounts by allegedly convincing it to change account email information and trigger recovery flows. Reported targets included the Barack Obama White House account; the account of John F. Bentivegna, the Chief Master Sergeant of the Space Force; Sephora's account; and app researcher Jane Manchun Wong. Meta said the issue had been resolved.
Actors
Alleged Deployers
- meta
- hackers
Alleged Developers
- meta
- large-language-model-developers
- chatbot-developers
Harmed Parties
- sephora
- privacy
- meta-users
- john-f.-bentivegna
- jane-manchun-wong
- instagram-users
- barack-obama-white-house-instagram-account
- barack-obama