Incident #1563
KPMG Report Allegedly Included Hallucinated Citations and Inaccurate Agentic AI Case Studies
Description
In October 2025, KPMG published "Total Experience: Redefining Excellence in the Age of Agentic AI." GPTZero later reported that only five of 45 citations accurately matched their sources, while others contained flawed details. The pattern reportedly suggested an unverified LLM research tool, but the system and extent of AI involvement remain unconfirmed.
Actors
Alleged Deployers
- kpmg
- big-four-consulting-firms
Alleged Developers
- large-language-model-developers
- generative-ai-developers
- ai-research-tool-developers
Harmed Parties
- ubs
- transport-for-london
- transit-systems
- swiss-federal-railways
- researchers
- policy-analysts
- nhs-greater-manchester
- healthcare-organizations
- financial-institutions
- epistemic-integrity