Chinese Insurer Ping An Employed Facial Recognition to Determine Customers’ Untrustworthiness, Which Critics Alleged to Likely Make Errors and Discriminate
Description
Customers’ untrustworthiness and unprofitability were reportedly determined by Ping An, a large insurance company in China, via facial-recognition measurements of micro-expressions and body-mass indices (BMI), which critics argue was likely to make mistakes, discriminate against certain ethnic groups, and undermine its own industry.
Actors
Alleged Deployers
- ping-an
Alleged Developers
- ping-an
Harmed Parties
- ping-an-customers
- chinese-minority-groups
Classification
Risk Domain
Discrimination & ToxicityRisk Subdomain
1.1. Unfair discrimination and misrepresentation
MIT Risk Profile
Topics
Source
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