Incident #330·Misinformation
“Amazon’s Choice” Algorithm Failed to Recommend Functional Products and Prone to Review Manipulation
Description
Amazon’s “Amazon’s Choice” algorithm recommended poor-quality defective products and were reportedly susceptible to manipulation by inauthentic reviews.
Actors
Alleged Deployers
- amazon
Alleged Developers
- amazon
Harmed Parties
- amazon-users
Classification
Risk Domain
MisinformationRisk Subdomain
3.1. False or misleading information
MIT Risk Profile
AIUnintentionalPost-deployment
Source
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