McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA
Description
McDonald's use of chatbot in its AI drive-through in Chicago was alleged in a lawsuit to have collected and processed voice data without user consent to predict customer information, which violated Illinois Biometric Information Privacy Act (BIPA).
Actors
Alleged Deployers
- mcdonald's
Alleged Developers
- mcd-tech-labs
- apprente
Harmed Parties
- shannon-carpenter
- mcdonald's-customers-residing-in-illinois
- mcdonald's-customers
- privacy
- biometric-data-subjects
Classification
Risk Domain
Privacy & SecurityRisk Subdomain
2.1. Compromise of privacy by obtaining, leaking or correctly inferring sensitive information
MIT Risk Profile
Topics
Source
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