Incident #57·AI Safety & Failures
Australian Automated Debt Assessment System Issued False Notices to Thousands
Explainability
Description
Australian Department of Human Services (DHS)’s automated debt assessment system issued false or incorrect debt notices to hundreds of thousands of people, resulting in years-long lawsuits and damages to welfare recipients.
Actors
Alleged Deployers
- australian-department-of-human-services
Alleged Developers
- centrelink
Harmed Parties
- australian-welfare-recipients
Classification
Risk Domain
AI Safety & FailuresRisk Subdomain
7.3. Lack of capability or robustness
MIT Risk Profile
AIUnintentionalPost-deployment
Topics
Explainability
Source
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