AI Incidents
Real-world cases where AI systems caused harm, classified by risk domain and entity. Data sourced from
AIID and classified by MIT AI Risk Initiative. CC BY-SA 4.0
682 incidents
Reportedly Faulty AI Transcription Threatens Integrity of Genoa Bribery Probe
A reported AI transcription software error in a Genoa bribery investigation is alleged to have incorrectly recorded "illicit financing" instead of "licit financing," which could have significantly impacted the case. The mistake was discovered during a review and is an example of the risks of relying on AI in judicial settings.
Facewatch Reported to Have Wrongfully Flagged Home Bargains Customer as Shoplifter
A facial-recognition software used by the British variety store Home Bargains is alleged to have misidentified "Sara" as a shoplifter, leading to staff searching her bag, escorting her from the premises, and banning her from the store. After, Facewatch is reported to have admitted its error to Sara. Facewatch is used by a number of different British stores.
Study Highlights Persistent Hallucinations in Legal AI Systems
Stanford University’s Human-Centered AI Institute (HAI) conducted a study in which they designed a "pre-registered dataset of over 200 open-ended legal queries" to test AI products by LexisNexis (creator of Lexis+ AI) and Thomson Reuters (creator of Westlaw AI-Assisted Research and Ask Practical Law AI). The researchers found that these legal models hallucinate in 1 out of 6 (or more) benchmarking queries.
Meta's AI Chatbots Are Reportedly Entering Online Support Communities Uninvited
Meta's AI chatbots have reportedly begun entering online communities on Facebook, providing responses that mimic human interaction. These chatbots, often uninvited, disrupt the human connection critical for support groups by giving misleading or false information and pretending to share lived experiences.
Class Action Lawsuit Over Alleged Defects in Volkswagen's AI-Driven AEB Systems
A class action lawsuit involving Volkswagen Group of America addresses alleged defects in the Automated Emergency Braking (AEB) systems of certain vehicles. The lawsuit claims these AI-driven systems failed to function properly, posing safety risks. Volkswagen denies the claims but has agreed to a settlement. Affected users can look up their vehicle's eligibility and file claims for reimbursement. The case brings into question the level of reliability of AI in critical automotive applications.
Google AI Reportedly Delivering Confidently Incorrect and Harmful Information
Google's AI search engine has reportedly been providing users with confidently incorrect and often harmful information. Reports highlight numerous inaccuracies, including misleading health advice and dangerous cooking suggestions. For example, it has falsely claimed Barack Obama as the first Muslim U.S. President, reflecting fringe conspiracy theories, or recommending that glue can be an ingredient in pizza.
Facebook's Algorithm Reportedly Amplifies AI-Generated Content, Fueling Misleading Posts
AI-generated spam images are increasingly filling Facebook feeds, with the platform’s algorithm reportedly amplifying these posts. Many of these images are bizarre, fake, and used in scams, misleading users into engaging with non-existent products or clickbait.
Instagram Algorithms Reportedly Directed Children's Merchandise Ad Campaign to Adult Men and Sex Offenders
An Instagram ad campaign for children's merchandise was intended to reach adult women but was instead predominantly shown to adult men, including convicted sex offenders, due to Instagram's algorithmic targeting. This failure is reported to have led to direct solicitations for sex with a 5-year-old model in the ads.
Google Healthcare AI Model Med‑Gemini Allegedly Produces Non‑Existent 'Basilar Ganglia' Term in Published Output
Google’s Med‑Gemini healthcare AI reportedly produced the non‑existent term "basilar ganglia" in public launch materials, conflating two distinct brain structures. The error reportedly appeared in both a blog post and an arXiv preprint. Google is reported to have initially edited the blog without acknowledgment, later calling it a typo.
Cybercheck Tool Allegedly Provides Questionable Evidence in Murder Trials
Global Intelligence's Cybercheck AI tool, used by law enforcement to track suspects based on open source data, has allegedly been providing inaccurate or unverifiable evidence in several murder trials. Reportedly the tool lacks transparency and often produces unreliable reports, which has prompted prosecutors to withdraw Cybercheck evidence from multiple cases after its findings were challenged, reportedly wasting law enforcement time and resources while undermining prosecutors' cases.
Purported ChatGPT Factual Errors Reportedly Led to Filing of Complaint of GDPR Privacy Violation
The activist organization noyb, founded by Max Schrems, reportedly filed a complaint in Europe against OpenAI alleging that ChatGPT violates the General Data Protection Regulation (GDPR) by providing inaccurate personal information such as birthdates about individuals.
NHTSA Opens New Probe into Tesla’s Autopilot Following More than a Dozen Fatal Accidents
The NHTSA has linked Tesla's Autopilot to over a dozen fatalities and hundreds of crashes, prompting a new investigation into the adequacy of Tesla's December recall of 2 million vehicles. The probe reports that Tesla’s driver-assist system led to avoidable crashes involving visible hazards, suggesting a critical safety gap between driver expectations and the system’s capabilities. The investigation will assess if Tesla’s recall remedies were sufficient to address these safety risks.
Meta AI Hallucinates Harassment Allegations Against New York Politicians
Meta's AI chatbot in Facebook Messenger falsely accused multiple state lawmakers of sexual harassment, fabricating incidents, investigations, and consequences that never occurred. These fabricated stories, discovered by City & State, sparked outrage among the affected lawmakers and raised concerns about the reliability of the chatbot. Meta acknowledged the errors and committed to ongoing improvements.
Catholic AI Chatbot 'Father Justin' Claimed to Be a Real Priest, Prompting Retraction
Catholic advocacy group Catholic Answers released an AI priest called "Father Justin," which misleadingly claimed to be a real clergy member, offered sacraments, and provided controversial advice. After receiving criticism, the group rebranded the chatbot as a lay theologian to correct the misrepresentation. The incident is an instructive case with respect to deploying AI in sensitive contexts and the potential for causing confusion and harm.
Microsoft Copilot Allegedly Provides Unsafe Medical Advice with High Risk of Severe Harm
Microsoft Copilot, when asked medical questions, was reportedly found to provide accurate information only 54% of the time, according to European researchers (citation provided in editor's notes). Analysis by the researchers reported that 42% of Copilot's responses could cause moderate to severe harm, with 22% of responses posing a risk of death or severe injury.
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* Oct 2026, ~320 projected full year
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