AI Incidents
Real-world cases where AI systems caused harm, classified by risk domain and entity. Data sourced from 
AIID and classified by 
MIT AI Risk Initiative. CC BY-SA 4.0
1,751 incidents
Facewatch Reported to Have Wrongfully Flagged Home Bargains Customer as Shoplifter
A facial-recognition software used by the British variety store Home Bargains is alleged to have misidentified "Sara" as a shoplifter, leading to staff searching her bag, escorting her from the premises, and banning her from the store. After, Facewatch is reported to have admitted its error to Sara. Facewatch is used by a number of different British stores.
Reportedly Hacked AI-Powered Robot Vacuums Allegedly Used for Surveillance and Harassment
Hackers reportedly exploited a vulnerability in Ecovacs’s Deebot X2 robot vacuums, gaining unauthorized access to camera and microphone controls. Users reported privacy invasions and offensive language broadcasted through the devices. Although Ecovacs claimed to have resolved the security flaw, researchers suggest vulnerabilities remain that could potentially leave users exposed to surveillance and harassment through their AI-enabled devices.
VA Suicide Prevention Algorithm REACH VET Reportedly Prioritizes Men Over Women Veterans
An AI program named REACH VET, designed and used by the Department of Veterans Affairs (VA) to prevent veteran suicides, was reportedly found to prioritize white men while neglecting female veterans and survivors of military sexual trauma. This oversight persists despite rising suicide rates among these groups. The incident is an example of algorithmic bias and the exclusion of critical risk factors for female veterans.
Study Highlights Persistent Hallucinations in Legal AI Systems
Stanford University’s Human-Centered AI Institute (HAI) conducted a study in which they designed a "pre-registered dataset of over 200 open-ended legal queries" to test AI products by LexisNexis (creator of Lexis+ AI) and Thomson Reuters (creator of Westlaw AI-Assisted Research and Ask Practical Law AI). The researchers found that these legal models hallucinate in 1 out of 6 (or more) benchmarking queries.
WiseTech Global CEO Richard White Reportedly Deepfaked in Multiple Attempts to Scam Staffers
WiseTech Global's CEO, Richard White, was targeted in multiple deepfake scam attempts where unknown actors used AI to create videos of him requesting money from staff members via WhatsApp. These repeated attempts were identified by the employees, who realized they were not speaking to the real CEO.
Scarlett Johansson Alleges OpenAI's Sky Imitates Her Voice Without Licensing
OpenAI unveiled a voice assistant with a voice resembling Scarlett Johansson's, despite her refusal to license her voice. Johansson claimed the assistant, "Sky," sounded "eerily similar" to her voice, leading her to seek legal action. OpenAI suspended Sky, asserting the voice was from a different actress.
Meta's AI Chatbots Are Reportedly Entering Online Support Communities Uninvited
Meta's AI chatbots have reportedly begun entering online communities on Facebook, providing responses that mimic human interaction. These chatbots, often uninvited, disrupt the human connection critical for support groups by giving misleading or false information and pretending to share lived experiences.
AI Firm Lovo Reportedly Accused of Illegally Replicating Voice Actors' Voices
Two voice actors, Paul Skye Lehrman and Linnea Sage, are reportedly suing AI start-up Lovo for allegedly creating and promoting unauthorized clones of their voices. Lovo's synthetic voices were allegedly discovered in various media, including a podcast and promotional videos. The actors claim they were misled into providing voice samples, which were then allegedly used without consent, violating trademark and privacy laws.
Class Action Lawsuit Over Alleged Defects in Volkswagen's AI-Driven AEB Systems
A class action lawsuit involving Volkswagen Group of America addresses alleged defects in the Automated Emergency Braking (AEB) systems of certain vehicles. The lawsuit claims these AI-driven systems failed to function properly, posing safety risks. Volkswagen denies the claims but has agreed to a settlement. Affected users can look up their vehicle's eligibility and file claims for reimbursement. The case brings into question the level of reliability of AI in critical automotive applications.
Google AI Reportedly Delivering Confidently Incorrect and Harmful Information
Google's AI search engine has reportedly been providing users with confidently incorrect and often harmful information. Reports highlight numerous inaccuracies, including misleading health advice and dangerous cooking suggestions. For example, it has falsely claimed Barack Obama as the first Muslim U.S. President, reflecting fringe conspiracy theories, or recommending that glue can be an ingredient in pizza.
GPT-4o's Chinese Tokens Reportedly Compromised by Spam and Pornography Due to Inadequate Filtering
OpenAI's GPT-4o was found to have its Chinese token training data compromised by spam and pornographic phrases due to inadequate data cleaning. Tianle Cai, a Ph.D. student at Princeton University, identified that most of the longest Chinese tokens were irrelevant and inappropriate, primarily originating from spam and pornography websites. The polluted tokens could lead to hallucinations, poor performance, and potential misuse, undermining the chatbot's reliability and safety measures.
Facebook's Algorithm Reportedly Amplifies AI-Generated Content, Fueling Misleading Posts
AI-generated spam images are increasingly filling Facebook feeds, with the platform’s algorithm reportedly amplifying these posts. Many of these images are bizarre, fake, and used in scams, misleading users into engaging with non-existent products or clickbait.
Instagram Algorithms Reportedly Directed Children's Merchandise Ad Campaign to Adult Men and Sex Offenders
An Instagram ad campaign for children's merchandise was intended to reach adult women but was instead predominantly shown to adult men, including convicted sex offenders, due to Instagram's algorithmic targeting. This failure is reported to have led to direct solicitations for sex with a 5-year-old model in the ads.
Scammers Reportedly Used AI Voice Clone and YouTube Footage to Impersonate WPP CEO in Unsuccessful Scam Attempt
Scammers reportedly attempted to impersonate WPP CEO Mark Read using AI-generated voice cloning and YouTube footage in a Microsoft Teams scam. They allegedly created a fake WhatsApp account with Read’s image and used deepfake audio to deceive an agency leader into setting up a new business. The scheme, which was unsuccessful, aimed to solicit money and personal data.
Purported AI-Generated Deepfake Images of Katy Perry at 2024 Met Gala Circulate Widely
Purported AI-generated images depicting Katy Perry attending the 2024 Met Gala circulated widely on social media, leading to public confusion about her presence at the event. The images were realistic enough to deceive fans and even Perry’s mother, who believed them to be authentic. Perry publicly clarified the images were fake, attributing them to AI and noting she had missed the event due to work.