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Exciting, Useful, Worrying, Futuristic: Public Perception of Artificial Intelligence in 8 Countries
Patrick Gage Kelley, Yongwei Yang, Courtney Heldreth, Christopher Moessner, Aaron Sedley, Andreas Kramm, David T. Newman, Allison Woodruff
December 27, 2019
AAAI/ACM Conference on AI, Ethics, and Society
150 citations
6 influential
Key Takeaways
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Public concern about AI is widespread but nuanced: Across 10,005 respondents in eight countries, people simultaneously view AI as "exciting" and "useful" while also expressing significant worry about its implications, suggesting the public recognizes both potential benefits and risks rather than holding uniformly positive or negative views.
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Strong mandate for responsible AI development exists: The survey found "strong support for the responsible development and use of AI" among respondents globally, indicating that publics across different countries and continents share common expectations that AI should be developed with safeguards and ethical considerations in mind.
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Public opinion directly influences AI's trajectory: The paper emphasizes that public sentiment shapes "product adoption, commercial development, research funding, and regulation," meaning that citizen perspectives aren't merely academic—they actively determine which AI applications get built, funded, and regulated in society.
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AI perception varies significantly by country: The four key themes (exciting, useful, worrying, futuristic) appear with different prevalence across the eight countries studied, suggesting that cultural, economic, and political contexts shape how different populations understand and feel about AI technology.
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Expectations for societal impact are high: Respondents demonstrated "widespread perception that AI will have significant impact on society," indicating the public understands AI as a transformative technology with major implications for economics, politics, social structures, and ethics.