EthicsAccountabilityTransparencycs.SE
Ethics in AI through the Practitioner's View: A Grounded Theory Literature Review
Aastha Pant, Rashina Hoda, Chakkrit Tantithamthavorn, Burak Turhan
June 20, 2022
Empirical Software Engineering
33 citations
3 influential
Key Takeaways
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Practitioners often lack clear guidance on implementing ethics: The study identifies a significant gap between awareness of ethical issues and actual implementation, suggesting that AI developers recognize ethics matters but struggle with practical approaches to address it in their work.
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Five key dimensions shape how practitioners think about AI ethics: The research identifies practitioner awareness, perception, need, challenge, and approach as the main categories affecting how ethics is considered during AI development—providing a framework for understanding the real-world concerns of those building these systems.
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There's a disconnect between public concerns and developer priorities: While public incidents have raised awareness about ethical AI issues, the paper suggests practitioners' views and concerns may not fully align with what the public expects, indicating a need for better communication between developers and society.
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Organizational and structural barriers complicate ethical implementation: Beyond individual awareness, the research points to systemic challenges—including management support, resource allocation, and organizational processes—that prevent practitioners from translating ethical intentions into actual practice.
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A practitioner-focused taxonomy can guide better AI ethics practices: By documenting how AI developers actually view and experience ethics challenges, the paper provides a practical landscape that can help practitioners, managers, and organizations better identify, discuss, and implement ethical considerations throughout AI development.
Abstract
The term ethics is widely used, explored, and debated in the context of developing Artificial Intelligence (AI) based software systems. In recent years, numerous incidents have raised the profile of ethical issues in AI development and led to public concerns about the proliferation of AI technology in our everyday lives. But what do we know about the views and experiences of those who develop these systems -- the AI practitioners? We conducted a grounded theory literature review (GTLR) of 38 primary empirical studies that included AI practitioners' views on ethics in AI and analysed them to derive five categories: practitioner awareness, perception, need, challenge, and approach. These are underpinned by multiple codes and concepts that we explain with evidence from the included studies. We present a taxonomy of ethics in AI from practitioners' viewpoints to assist AI practitioners in identifying and understanding the different aspects of AI ethics. The taxonomy provides a landscape view of the key aspects that concern AI practitioners when it comes to ethics in AI. We also share an agenda for future research studies and recommendations for practitioners, managers, and organisations to help in their efforts to better consider and implement ethics in AI.
57 pages, 6 figures, 3 tables
Paper Info
arXiv ID2206.09514
PublishedJune 20, 2022
RevisedFebruary 20, 2024
Citations
33
Influential
3
Relevance92%
VenueEmpirical Software Engineering
TypeJournalArticle, Review
Categorycs.SE
Responsible AI Topics
EthicsAccountabilityTransparency
Links
Citation data from Semantic Scholar