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Ethics in the Age of AI: An Analysis of AI Practitioners' Awareness and Challenges
Aastha Pant, Rashina Hoda, Simone V. Spiegler, Chakkrit Tantithamthavorn, Burak Turhan
July 14, 2023
ACM Transactions on Software Engineering and Methodology
81 citations
9 influential
Key Takeaways
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Most AI practitioners learn ethics on the job rather than in school: While formal education was considered "somewhat helpful," the majority of AI practitioners' familiarity with AI ethics came primarily from workplace rules and policies, suggesting that companies bear significant responsibility for ethics training rather than universities.
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Privacy and security dominate ethical awareness, but may overshadow other concerns: Privacy protection and security were the ethical principles most practitioners were aware of, which could mean other important ethical issues—such as fairness, bias, or transparency—receive less attention during AI development.
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Practitioners face three distinct barriers to ethical AI development: The research identified general challenges, technology-related challenges, and human-related challenges that practitioners must navigate, indicating that building ethical AI requires solutions across organizational culture, technical capabilities, and team dynamics—not just policy changes.
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The gap between awareness and implementation remains significant: Although most AI practitioners had reasonable familiarity with AI ethics concepts, this awareness did not automatically translate into successful incorporation of ethics into their systems, highlighting that understanding ethics is necessary but insufficient without additional support and resources.
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Current approaches to AI ethics training are insufficient: The finding that formal education was only "somewhat helpful" and that practitioners rely heavily on workplace policies suggests that neither educational institutions nor companies have yet developed fully adequate methods for preparing AI developers to handle real-world ethical challenges.