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XAI for All: Can Large Language Models Simplify Explainable AI?
Philip Mavrepis, Georgios Makridis, Georgios Fatouros, Vasileios Koukos, Maria Margarita Separdani, Dimosthenis Kyriazis
January 23, 2024
arXiv.org
55 citations
Key Takeaways
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XAI remains inaccessible to non-experts: The paper identifies that current Explainable AI methods are primarily designed for users with strong technical backgrounds, creating a barrier for business professionals and other non-technical stakeholders who need to understand and trust AI systems.
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LLMs can translate complex AI concepts: The study demonstrates that custom Large Language Models like "x-[plAIn]" can effectively generate clear, audience-appropriate summaries of various XAI methods, suggesting that AI itself can help democratize understanding of AI.
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Audience-tailored explanations improve comprehension: A key finding is that the model's ability to adapt explanations to match different knowledge levels and interests—whether for business professionals or academics—significantly improves accessibility and practical usability of XAI insights.
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Bridging the gap between theory and practice: The research shows that making XAI more understandable facilitates better decision-making by end users, helping organizations move from complex technical documentation to actionable insights that non-experts can actually use.
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Promising scalability for diverse users: Use-case study results indicate this approach works across different XAI methods and audience groups, suggesting a scalable solution for bringing explainable AI to a wider range of stakeholders beyond just technical teams.