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"Would You Want an AI Tutor?" Understanding Stakeholder Perceptions of LLM-based Systems in the Classroom
Caterina Fuligni, Daniel Dominguez Figaredo, Armanda Lewis, Julia Stoyanovich
February 2, 2025
4 citations
Key Takeaways
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Different stakeholders have fundamentally different concerns about AI tutors: The paper demonstrates that the same LLM-based tool raises different concerns depending on whether you're a teacher, parent, student, or administrator—meaning one-size-fits-all adoption policies miss critical perspectives that should inform decision-making.
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Current adoption decisions often bypass systematic stakeholder input: The research finds that schools and universities frequently deploy LLM tools without systematically engaging the full range of people affected by them, suggesting a gap between how these decisions are made and how they should be made for responsible implementation.
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Understanding perceptions requires context, not just measuring approval: Rather than simply asking "do you accept this technology?", the Co-PALE framework shows that responsible AI governance requires understanding whose concerns surface, in which educational contexts, and what those concerns mean for how systems should be designed and governed.
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Tensions and uncertainties exist even among willing stakeholders: Focus groups with university faculty and K-12 parents revealed that even people open to AI tutors have unresolved questions and competing priorities, indicating that stakeholder engagement should surface these tensions rather than resolve them prematurely.
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Responsible AI adoption requires deliberate, context-specific decision-making: The paper argues for moving away from blanket bans or approvals toward more thoughtful governance that considers educational context and connects stakeholder concerns directly to design and deployment choices.