AccountabilityExplainabilityTrustworthinesscs.CY
Opacity as a Feature, Not a Flaw: The LoBOX Governance Ethic for Role-Sensitive Explainability and Institutional Trust in AI
Francisco Herrera, Reyes Calderón
May 18, 2025
Technology and Society
19 citations
3 influential
Key Takeaways
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Opacity doesn't always mean bad AI: The paper challenges the common assumption that AI systems must be completely transparent to be trustworthy. Instead, it argues that some opacity is inevitable in complex AI systems and can be ethically managed through proper governance rather than treated as a design failure.
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Different stakeholders need different explanations: The framework uses a "role-calibrated" approach (RED/BLUE XAI model) recognizing that regulators, developers, end-users, and affected communities need different types of information about how AI works. A one-size-fits-all transparency approach won't serve everyone's needs equally.
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Trust comes from institutions, not just transparency: Rather than assuming people will trust AI if they fully understand it, LoBOX proposes that trustworthiness emerges from institutional credibility, clear accountability structures, and structured oversight—meaning organizations must prove they're responsibly managing AI systems even when complete explanations aren't possible.
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The framework offers a practical three-step pathway: Organizations should (1) eliminate unnecessary opacity where possible, (2) clearly define and bound the opacity that can't be eliminated, and (3) establish structured oversight mechanisms that create accountability for the remaining unexplainable elements.
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This approach aligns with real-world regulation: The framework is designed to work with emerging legal requirements like the EU AI Act, suggesting it offers a practical alternative to transparency-focused regulations that may be technically infeasible while still meeting responsible AI governance goals.