Research Papers

Recently, there has been a surge of explainable AI (XAI) methods driven by the need for understanding machine learning model behaviors in high-stakes scenarios. However, properly evaluating the effectiveness of the XAI methods inevitably requires the involvement of human subjects, and conducting human-centered benchmarks is challenging in a number of ways: designing and implementing user studies is complex; numerous design choices in the design space of user study lead to problems of reproducibility; and running user studies can be challenging and even daunting for machine learning researchers. To address these challenges, this paper presents OpenHEXAI, an open-source framework for human-centered evaluation of XAI methods. OpenHEXAI features (1) a collection of diverse benchmark datasets, pre-trained models, and post hoc explanation methods; (2) an easy-to-use web application for user study; (3) comprehensive evaluation metrics for the effectiveness of post hoc explanation methods in the context of human-AI decision making tasks; (4) best practice recommendations of experiment documentation; and (5) convenient tools for power analysis and cost estimation. OpenHEAXI is the first large-scale infrastructural effort to facilitate human-centered benchmarks of XAI methods. It simplifies the design and implementation of user studies for XAI methods, thus allowing researchers and practitioners to focus on the scientific questions. Additionally, it enhances reproducibility through standardized designs. Based on OpenHEXAI, we further conduct a systematic benchmark of four state-of-the-art post hoc explanation methods and compare their impacts on human-AI decision making tasks in terms of accuracy, fairness, as well as users' trust and understanding of the machine learning model.

Sparse, Efficient and Explainable Data Attribution with DualXDA

Galip Ümit Yolcu, Moritz Weckbecker, Thomas Wiegand +2

Data Attribution (DA) is an emerging approach in the field of eXplainable Artificial Intelligence (XAI), aiming to identify influential training datapoints which determine model outputs. It seeks to provide transparency about the model and individual predictions, e.g. for model debugging, identifying data-related causes of suboptimal performance. However, existing DA approaches suffer from prohibitively high computational costs and memory demands when applied to even medium-scale datasets and models, forcing practitioners to resort to approximations that may fail to capture the true inference process of the underlying model. Additionally, current attribution methods exhibit low sparsity, resulting in non-negligible attribution scores across a high number of training examples, hindering the discovery of decisive patterns in the data. In this work, we introduce DualXDA, a framework for sparse, efficient and explainable DA, comprised of two interlinked approaches, Dual Data Attribution (DualDA) and eXplainable Data Attribution (XDA): With DualDA, we propose a novel approach for efficient and effective DA, leveraging Support Vector Machine theory to provide fast and naturally sparse data attributions for AI predictions. In extensive quantitative analyses, we demonstrate that DualDA achieves high attribution quality, excels at solving a series of evaluated downstream tasks, while at the same time improving explanation time by a factor of up to 4,100,000x compared to the original Influence Functions method, and up to 11,000x compared to the method's most efficient approximation from literature to date. We further introduce XDA, a method for enhancing Data Attribution with capabilities from feature attribution methods to explain why training samples are relevant for the prediction of a test sample in terms of impactful features, which we showcase and verify qualitatively in detail.

XAI (eXplanable AI) techniques that have the property of explaining the reasons for their conclusions, i.e. explainability or interpretability, are attracting attention. XAI is expected to be used in the development of forensic science and the justice system. In today's forensic and criminal investigation environment, experts face many challenges due to large amounts of data, small pieces of evidence in a chaotic and complex environment, traditional laboratory structures and sometimes inadequate knowledge. All these can lead to failed investigations and miscarriages of justice. In this paper, we describe the application of one logical approach to crime scene investigation. The subject of the application is ``The Adventure of the Speckled Band'' from the Sherlock Holmes short stories. The applied data is the knowledge graph created for the Knowledge Graph Reasoning Challenge. We tried to find the murderer by inferring each person with the motive, opportunity, and method. We created an ontology of motives and methods of murder from dictionaries and dictionaries, added it to the knowledge graph of ``The Adventure of the Speckled Band'', and applied scripts to determine motives, opportunities, and methods.

With the adoption of machine learning into routine clinical practice comes the need for Explainable AI methods tailored to medical applications. Shapley values have sparked wide interest for locally explaining models. Here, we demonstrate their interpretation strongly depends on both the summary statistic and the estimator for it, which in turn define what we identify as an 'anchor point'. We show that the convention of using a mean anchor point may generate misleading interpretations for survival analysis and introduce median-SHAP, a method for explaining black-box models predicting individual survival times.

As the societal implications of Artificial Intelligence (AI) continue to grow, the pursuit of responsible AI necessitates public engagement in its development and governance processes. This involvement is crucial for capturing diverse perspectives and promoting equitable practices and outcomes. We applied Cultural Consensus Theory (CCT) to a nationally representative survey dataset on various aspects of AI to discern beliefs and attitudes about responsible AI in the United States. Our results offer valuable insights by identifying shared and contrasting views on responsible AI. Furthermore, these findings serve as critical reference points for developers and policymakers, enabling them to more effectively consider individual variances and group-level cultural perspectives when making significant decisions and addressing the public's concerns.

Fairness is a growing concern for high-risk decision-making using Artificial Intelligence (AI) but ensuring it through purely technical means is challenging: there is no universally accepted fairness measure, fairness is context-dependent, and there might be conflicting perspectives on what is considered fair. Thus, involving stakeholders, often without a background in AI or fairness, is a promising avenue. Research to directly involve stakeholders is in its infancy, and many questions remain on how to support stakeholders to feedback on fairness, and how this feedback can be integrated into AI models. Our work follows an approach where stakeholders can give feedback on specific decision instances and their outcomes with respect to their fairness, and then to retrain an AI model. In order to investigate this approach, we conducted two studies of a complex AI model for credit rating used in loan applications. In study 1, we collected feedback from 58 lay users on loan application decisions, and conducted offline experiments to investigate the effects on accuracy and fairness metrics. In study 2, we deepened this investigation by showing 66 participants the results of their feedback with respect to fairness, and then conducted further offline analyses. Our work contributes two datasets and associated code frameworks to bootstrap further research, highlights the opportunities and challenges of employing lay user feedback for improving AI fairness, and discusses practical implications for developing AI applications that more closely reflect stakeholder views about fairness.

We grapple with the question: How, for whom and why should explainable artificial intelligence (XAI) aim to support the user goal of agency? In particular, we analyze the relationship between agency and explanations through a user-centric lens through case studies and thought experiments. We find that explanation serves as one of several possible first steps for agency by allowing the user convert forethought to outcome in a more effective manner in future interactions. Also, we observe that XAI systems might better cater to laypersons, particularly "tinkerers", when combining explanations and user control, so they can make meaningful changes.

Machine learning and deep learning have become increasingly prevalent in financial prediction and forecasting tasks, offering advantages such as enhanced customer experience, democratising financial services, improving consumer protection, and enhancing risk management. However, these complex models often lack transparency and interpretability, making them challenging to use in sensitive domains like finance. This has led to the rise of eXplainable Artificial Intelligence (XAI) methods aimed at creating models that are easily understood by humans. Classical XAI methods, such as LIME and SHAP, have been developed to provide explanations for complex models. While these methods have made significant contributions, they also have limitations, including computational complexity, inherent model bias, sensitivity to data sampling, and challenges in dealing with feature dependence. In this context, this paper explores good practices for deploying explainability in AI-based systems for finance, emphasising the importance of data quality, audience-specific methods, consideration of data properties, and the stability of explanations. These practices aim to address the unique challenges and requirements of the financial industry and guide the development of effective XAI tools.

Within the domain of e-commerce retail, an important objective is the reduction of parcel loss during the last-mile delivery phase. The ever-increasing availability of data, including product, customer, and order information, has made it possible for the application of machine learning in parcel loss prediction. However, a significant challenge arises from the inherent imbalance in the data, i.e., only a very low percentage of parcels are lost. In this paper, we propose two machine learning approaches, namely, Data Balance with Supervised Learning (DBSL) and Deep Hybrid Ensemble Learning (DHEL), to accurately predict parcel loss. The practical implication of such predictions is their value in aiding e-commerce retailers in optimizing insurance-related decision-making policies. We conduct a comprehensive evaluation of the proposed machine learning models using one year data from Belgian shipments. The findings show that the DHEL model, which combines a feed-forward autoencoder with a random forest, achieves the highest classification performance. Furthermore, we use the techniques from Explainable AI (XAI) to illustrate how prediction models can be used in enhancing business processes and augmenting the overall value proposition for e-commerce retailers in the last mile delivery.

In this paper, we investigate the practical relevance of explainable artificial intelligence (XAI) with a special focus on the producing industries and relate them to the current state of academic XAI research. Our findings are based on an extensive series of interviews regarding the role and applicability of XAI along the Machine Learning (ML) lifecycle in current industrial practice and its expected relevance in the future. The interviews were conducted among a great variety of roles and key stakeholders from different industry sectors. On top of that, we outline the state of XAI research by providing a concise review of the relevant literature. This enables us to provide an encompassing overview covering the opinions of the surveyed persons as well as the current state of academic research. By comparing our interview results with the current research approaches we reveal several discrepancies. While a multitude of different XAI approaches exists, most of them are centered around the model evaluation phase and data scientists. Their versatile capabilities for other stages are currently either not sufficiently explored or not popular among practitioners. In line with existing work, our findings also confirm that more efforts are needed to enable also non-expert users' interpretation and understanding of opaque AI models with existing methods and frameworks.

Machine Learning's proliferation in critical fields such as healthcare, banking, and criminal justice has motivated the creation of tools which ensure trust and transparency in ML models. One such tool is Actionable Recourse (AR) for negatively impacted users. AR describes recommendations of cost-efficient changes to a user's actionable features to help them obtain favorable outcomes. Existing approaches for providing recourse optimize for properties such as proximity, sparsity, validity, and distance-based costs. However, an often-overlooked but crucial requirement for actionability is a consideration of User Preference to guide the recourse generation process. In this work, we attempt to capture user preferences via soft constraints in three simple forms: i) scoring continuous features, ii) bounding feature values and iii) ranking categorical features. Finally, we propose a gradient-based approach to identify User Preferred Actionable Recourse (UP-AR). We carried out extensive experiments to verify the effectiveness of our approach.

In this paper, we introduce the idea of decomposing the residuals of regression with respect to the data instances instead of features. This allows us to determine the effects of each individual instance on the model and each other, and in doing so makes for a model-agnostic method of identifying instances of interest. In doing so, we can also determine the appropriateness of the model and data in the wider context of a given study. The paper focuses on the possible applications that such a framework brings to the relatively unexplored field of instance analysis in the context of Explainable AI tasks.