Research Papers

Explainable AI (XAI) is now a major theme in NLP; however, Arabic NLP remains under-explained in three connected senses. First, there is a method gap: Arabic XAI relies heavily on a small set of post-hoc techniques such as LIME, SHAP, attention visualization, and saliency, while broader NLP XAI offers richer diagnostic, counterfactual, probing, rationale-based, and human-centered methods. Second, there is a task gap: existing Arabic XAI work is concentrated in classification tasks, especially sentiment analysis, hate/offensive language detection, fake news, and spam, with weaker coverage of generation, retrieval, translation, summarization, structured prediction, and dialogue. Third, there is a linguistic gap: many explanations identify influential tokens, but rarely explain Arabic-specific phenomena such as morphology, clitics, dialectal variation, diglossia, orthographic ambiguity, diacritics, code-switching, named entities, cultural references, or Classical and religious registers. This critical structured survey synthesizes the reviewed literature on Arabic XAI across text, speech, and multimodal settings. We argue that Arabic NLP does not only need explanations of model decisions; it needs explanations that are faithful to Arabic as a linguistic, cultural, and sociotechnical object. We introduce a taxonomy of tasks, methods, linguistic units, varieties, goals, and evaluation practices, and propose a research agenda for linguistically grounded Arabic XAI.

Enhancing the analysis of service feedback is essential for public sector organizations, particularly tax administrations, where trust and compliance depend on fair and effective service delivery. As feedback volumes grow, identifying emerging service quality issues and potential disparities across diverse populations becomes increasingly challenging. Traditional approaches often rely on manual review or static expert-defined indicators, limiting scalability and the ability to capture complex patterns in textual feedback. This paper presents a novel methodology that integrates large language models (LLMs), statistical techniques, and human-AI collaboration to improve multilingual customer feedback analysis. The primary objective is to detect emerging service quality topics that may also reveal potential inequities in service delivery. Our framework combines fine-tuned, quantized LLMs with expert oversight to produce accurate, computationally efficient, and context-aware analyses. The proposed approach was evaluated using similarity analysis and assessments from experienced tax officers, demonstrating stronger alignment with expert judgments than baseline models. By incorporating a human-in-the-loop framework, the methodology reduces LLM fabrication while improving the reliability and relevance of generated insights. The results demonstrate the practicality of combining LLMs with human expertise to support scalable, evidence-based decision-making in public sector organizations. This work contributes to the development of responsible AI systems that enhance service quality, responsiveness, fairness, and public trust through more effective analysis of multilingual customer feedback.

Edible insects offer an efficient source of alternative protein, requiring less land, water and emitting less greenhouse gas than conventional livestock. However, their successful integration into the food supply chain demands reliable species authentication to control allergen exposure, prevent adulteration, and meet regulatory standards. Near-infrared spectroscopy provides a rapid analytical tool, but its performance drops when applied to production batches unseen during training due to batch-to-batch variation in spectral measurements. We introduce the Batch-Invariant Spectral Network (BISN), an end-to-end framework that combines a learnable preprocessing module, initialised with Savitzky-Golay filtering, with an entropy-regularised adversarial objective to suppress batch-specific spectral variation. In contrast to Domain-Adversarial Neural Networks, which enforce domain adaptation only after feature extraction, BISN suppress batch-effects before species-specific features are learned. Using 2,700 spectra from three species (Acheta domesticus, Hermetia illucens, and Tenebrio molitor) collected across three independent production batches, BISN achieves a mean leave-one-batch-out accuracy of 0.93 (standard deviation 0.04), outperforming the strongest baseline by four percent. Further insights gained by using explainable AI confirm that model decisions consistently rely on the lipid and protein absorption regions across all folds, connecting predictive performance to known insect biochemistry. BISN addresses both cross-batch robustness and biochemical interpretability for automated insect species authentication under realistic industrial conditions. The source code and dataset are publicly available at https://github.com/majharB/bisn.

One of the significant mental health issues affecting female sex workers (FSWs) is mental disorders, especially depression. Exposure to violence, stigma, and economic hardship further increases their psychological risk. Current machine learning (ML) models are typically ineffective at capturing the high-dimensional and complex risk patterns that exist in this marginalized group. This paper suggests a hybrid predictive model that merges an ensemble feature selection strategy using ANOVA and mutual information and Harris Hawks optimization-tuned logistic regression and represents a new application of swarm intelligence to predict mental health in vulnerable groups. The explainable AI (XAI) methods can be used to understand the factors of trauma associated with model predictions. When applied to a group of 3,005 FSWs, it can be seen that the proposed model is more effective than traditional classifiers, with an accuracy of 95.78%, an F1 score of 95.77%, and an AUC of 0.96, and identifying post-traumatic stress, client-related violence, and occupational factors as major contributors to depression. This work bridges the gaps between conventional and ML approaches to develop an XAI tool that enables vulnerable groups to receive early assistance, evidence-based targeted psychosocial care, and health planning.

Scam phone calls exploit vulnerable communities worldwide, yet research on detection has focused almost exclusively on English and other high-resource languages. In low-resource settings such as Turkish, detection is especially difficult, as annotated data is scarce and technological defenses remain limited. This research investigates how large language models (LLMs) can support scam detection in Turkish by introducing the first public multi-modal dataset of 100 aligned audio-transcript pairs of scam and benign conversations. We evaluate seven LLMs spanning three model families: Gemini 2.5 (Flash, Flash-Lite, Pro), GPT-4o, and Qwen (Max, Plus, Turbo), under three input conditions: raw audio, automatic speech-to-text transcripts, and transcripts refined by a native speaker. Our results suggest that transcript-based inputs consistently outperform direct audio processing, while human-corrected and uncorrected transcripts perform comparably. By centering a low-resource language and real world threat, this work highlights the urgent need for culturally and linguistically inclusive AI safety research and more robust multi-modal systems for fraud prevention.

Mental illnesses among drug users are an increasing international issue, particularly in regions where early detection cannot be easily undertaken. The current literature tends to ignore the use of AI-based mental health analysis in drug users, and low quality of the class imbalance treatment, low interpretability, and optimal hyperparameter optimization can lower predictive quality and clinical utility. This study present a detailed, explainable machine learning (ML) model of multiclass mental health prediction, using a multidimensional data set of drug-affected persons. We combine hybrid PCA-Information Gain (PCA-IG) feature selection, Generative Adversarial Network (GAN)-based oversampling, and Dragonfly Algorithm (DA)-optimized XGBoost to address some of the limitations of existing methods. The suggested framework is effective to work with high-dimensional categorical data, address the issue of class imbalance, and improve predictive performance due to intelligent hyperparameter tuning. The experimental findings show that the XGBoost model optimized using the DA, in combination with GAN-based oversampling, has an accuracy of 94.17% and a weighted F1-score of 93.80%, which is better than the traditional and baseline models. The behavioral, lifestyle, and health factors, particularly sleep quality, physical health, and emotional regulation, are strongly predictive of mental health, with demographic factors having little impact, as seen through feature analysis. SHAP-based explainable AI provides easy-to-understand, instance-level information, enhancing interpretability and trust in models to be used in clinical settings. The results indicate that this framework has the potential to generate valid mental health forecasting tools, which would facilitate early intervention and enhance the treatment of drug-influenced people.

Career anxiety and depression among university students present a growing challenge to mental health and academic achievement. This study proposes an Explainable AI (XAI) framework using multimodal data and Federated Learning (FL) to identify early indicators of career-related mental health problems in a privacy-preserving and culturally responsive manner. The framework combines structured behavioral data and facial emotion features from interview videos via an intermediate fusion neural network with attention mechanisms. Label smoothing was applied to improve model generalizability. FL was used across institutions to enable collaborative training without raw data sharing. Evaluation was conducted using the Student Mental Health Survey dataset from university students across Pakistan. Our model attained an F1-score of 89.12%, recall of 86.54%, accuracy of 92.08%, and precision of 91.88%. Using Integrated Gradients and SHAP, the model identified key behavioral markers of depression including avoidance of direct gaze, lower facial expressiveness, and social withdrawal, consistent with psychological theory. This research presents an interpretable, scalable, and context-sensitive AI system for mental health pre-diagnosis with potential integration into student support services globally.

This paper examines the impact of artificial intelligence and digital technologies on the blue-collar gig economy in India, focusing on algorithmic management. This paper examines the impact of artificial intelligence and digital technologies on the blue collar gig economy in India, focusing on algorithmic management he use of automated systems to allocate, monitor, and evaluate work in location-based services such as ride sharing and delivery. Using a social justice framework and a mixed-methods approach comprising interviews with 16 gig workers and 21 key stakeholders, the study uncovers a dual reality: while AI-powered systems expand access to work and generate operational efficiencies, they simultaneously introduce significant challenges related to fairness, transparency, and worker dignity. Key findings reveal that algorithmic systems are opaque by design, produce inequitable outcomes, and are not structured to reward additional labour with proportionate pay. The study advocates for a pragmatic hybrid governance model an Algorithmic Human Manager framework in which technological efficiency and human accountability operate together rather than in opposition. The findings carry implications for policymakers, platform companies, and civil society organizations working to design equitable AI governance frameworks for the gig economy in India and across the Global South.

Stage B heart failure is characterized by asymptomatic structural or functional cardiac abnormalities. Identifying individuals at this stage is clinically important, as early detection may enable targeted interventions to prevent progression to symptomatic disease. Explainable artificial intelligence (XAI) may support early detection, transparent risk stratification, and selection of clinically actionable interventions. This review examines the use of XAI in detecting and characterizing stage B heart failure. A literature search of Web of Science, Scopus, and PubMed was conducted on 27 March 2026. Studies were included if they applied AI with XAI techniques to stage B heart failure. After screening, 20 studies were included. Data on modalities, outcomes, demographic reporting, and XAI methods were extracted and synthesized. SHAP was the most commonly used method, followed by LIME, saliency maps, and Grad-CAM; however, XAI adoption was inconsistent, with some studies relying on limited or ad hoc interpretability approaches. Notably, none compared explanations across sex or ethnic subgroups, despite evidence of subgroup differences in disease burden. Evaluation of XAI outputs was often insufficient: some studies did not assess explanations, while others relied only on literature-based comparisons, introducing potential bias. These limitations suggest explainability was not systematically validated or leveraged to support robust and fair clinical inference. XAI shows promise for improving transparency in stage B heart failure identification, but current implementations remain limited. Key gaps include limited consideration of sex and ethnicity, absence of subgroup-specific analyses, inconsistent evaluation, and lack of external validation, all of which constrain generalisability and clinical adoption.

Conversational learner simulations are valuable tools for testing learning theories, evaluating instructional materials and automated tutors, or powering teachable agents. Recently, large language models (LLM) have enabled richer, more naturalistic interactions with simulated learners; however, no open framework exists for evaluating whether such simulations faithfully reproduce real learner behavior. We introduce EvalConvoLearn, an open-source framework that assesses learner simulations along two axes: learning behavior (skill-conditioned mastery outcomes) and conversational quality (talk moves, error type distributions, question rate, turn length). EvalConvoLearn measures how closely a simulated learner approximates answer distributions observed in data by grounding metrics in authentic tutoring conversation datasets, and anchoring generated tutor responses in existing tutor utterances. The framework is demonstrated on a dataset of tutoring dialogues, including results for two LLM-based learner simulations, and the published GitHub code.

The growing use of large language models (LLMs) by young adults seeking sensitive health information has raised important questions in Human-AI Interaction about how these systems can support understanding and navigation of reproductive well-being. In response to Feminist HCI principles, we introduce OpenBloom, a web application and an exploratory design probe that uses LLMs to generate question-based prompts from reproductive health articles. Through a user study with 34 young adults across 136 interactions with OpenBloom, we provide an initial assessment of the system while exploring how participants' reflections engage with culture and value sensitivities. We found that while OpenBloom outputs were generally perceived as "safe" and non-offensive, they tend to paraphrase or rely on factual recall, which may lead to value dilution. We discuss implications under contestability and value-sensitive frameworks for future LLM-mediated reproductive health technologies and towards responsible AI discourse.

The purpose of this qualitative multi-case study was to examine how social bias emerges, is perceived, and can be mitigated within artificial intelligence and machine learning systems by practitioners directly involved in their design, development, and governance. Although examples from healthcare, criminal justice, employment, and education were used to illustrate domains where automated systems shape everyday life, the study focused on the lived experiences and professional insights of AI practitioners rather than sector-specific populations. Guided by Intersectionality Theory and Cognitive Science, the study employed an interpretivist approach, utilizing semi-structured interviews with nine practitioners, supplemented by document analysis and triangulated case material to enrich contextual understanding. Findings showed that algorithmic bias arises from historical inequities, exclusionary design assumptions, and organizational pressures that prioritize speed and efficiency over ethical reflection. Participants emphasized that technical corrections alone cannot ensure fairness; instead, equitable AI requires structural accountability, diverse participation, and sustained cognitive awareness during the development lifecycle. Many described limited enforcement of ethical standards and organizational cultures that inconsistently support responsible practice. The study concludes that human-centered and socially grounded AI development depends on embedding ethics early in the design process, strengthening governance frameworks, and cultivating institutional environments that encourage reflective decision-making. These insights contribute to ongoing conversations on responsible AI and offer practical guidance for organizations seeking to design systems that are transparent, accountable, and aligned with the communities they affect.