OpenAI's Operator Agent Reportedly Executed Unauthorized $31.43 Transaction Despite Safety Protocol
Description
OpenAI's Operator agent, which is designed to complete real-world web tasks on behalf of users, reportedly executed a $31.43 grocery delivery purchase without user consent. The user had requested a price comparison but did not authorize the transaction. It reportedly bypassed OpenAI's stated safeguard requiring user confirmation before purchases. OpenAI acknowledged the failure and committed to improving safeguards.
Actors
Alleged Deployers
- openai
Alleged Developers
- openai
Harmed Parties
- users-of-operator
- geoffrey-a.-fowler
Classification
Risk Domain
AI Safety & FailuresRisk Subdomain
7.3. Lack of capability or robustness
MIT Risk Profile
Topics
Source
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Mitigation Tools
Tools related to this risk domain, via shared responsible AI topics.