Incident #116·AI Safety & Failures
Amazon's AI Cameras Incorrectly Penalized Delivery Drivers for Mistakes They Did Not Make
Explainability
Description
Amazon's automated performance evaluation system involving AI-powered cameras incorrectly punished delivery drivers for non-existent mistakes, impacting their chances for bonuses and rewards.
Actors
Alleged Deployers
- amazon
Alleged Developers
- netradyne
Harmed Parties
- amazon-workers
- amazon-delivery-drivers
Classification
Risk Domain
AI Safety & FailuresRisk Subdomain
7.3. Lack of capability or robustness
MIT Risk Profile
AIUnintentionalPost-deployment
Topics
Explainability
Source
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