Amazon Allegedly Tweaked Search Algorithm to Boost Its Own Products
Description
Amazon tweaked product-search algorithm to boost and guide customers towards more profitable in-house products instead of showing mainly most-relevant and best-selling listings, which its internal engineers and lawyers alleged to violate company’s best-for-customer principle.
Actors
Alleged Deployers
- amazon
Alleged Developers
- amazon
Harmed Parties
- small-businesses-on-amazon
- amazon-customers
Classification
Risk Domain
Socioeconomic & EnvironmentalRisk Subdomain
6.1. Power centralization and unfair distribution of benefits
MIT Risk Profile
Topics
Source
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