Incident #345·AI Safety & Failures
Auto-Insurance Photo-Based Estimation Allegedly Gave Inaccurate Repair Prices Frequently
Explainability
Description
Auto-insurance companies' photo-based estimation of repair price was alleged by repair shop owners and industry groups as providing inaccurate estimates, causing damaged cars to stay in the shop longer.
Actors
Alleged Deployers
- insurance-companies
Alleged Developers
- tractable
- ccc-information-services
Harmed Parties
- vehicle-repair-shops
- vehicle-owners
Classification
Risk Domain
AI Safety & FailuresRisk Subdomain
7.3. Lack of capability or robustness
MIT Risk Profile
AIUnintentionalPost-deployment
Topics
Explainability
Source
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