AI Incidents
Real-world cases where AI systems caused harm, classified by risk domain and entity. Data sourced from 
AIID and classified by 
MIT AI Risk Initiative. CC BY-SA 4.0
4 incidents
Nippon Life Alleged ChatGPT Practiced Law Without a License in Illinois Disability Case
Nippon Life sued OpenAI in Chicago, alleging ChatGPT acted as an unlicensed lawyer by helping a former disability claimant reopen a settled case and generate numerous meritless filings. The insurer claimed the conduct caused legal expense and abuse-of-process harms. OpenAI said the complaint lacks merit.
Seedance 2.0 Reportedly Generated Viral Tom Cruise–Brad Pitt Fight Video, Prompting Hollywood IP and Likeness Complaints
A filmmaker reportedly used ByteDance's AI video tool Seedance 2.0 to create and post a purportedly realistic clip depicting Tom Cruise fighting Brad Pitt, which then circulated widely online. Industry groups and studios publicly alleged the tool enables unauthorized use of copyrighted material and performers' likeness, and at least one studio reportedly sent a cease-and-desist letter. ByteDance said it respects IP and would strengthen safeguards.
Fast Food Chains' AI Chatbots Failed to Assist Job Applicants with Scheduling Interviews
McDonald's, Wendy's, and Hardee's AI chatbots deployed to pre-screen job candidates and schedule interviews reportedly ran into issues such as not giving useful submission instructions, failing to relay information to the manager, and scheduling an interview when the manager was not available.
Gmail’s Inbox Sorting System Reportedly Reduced Visibility of Political Emails and Campaign Calls-to-Action
Google's Gmail inbox sorting algorithm for political emails was reported by presidential candidates, nonprofits, and advocacy groups for having negative impact on call-to-actions, allegedly suppressing donations and impeding political actions.