AI Incidents
Real-world cases where AI systems caused harm, classified by risk domain and entity. Data sourced from 
AIID and classified by 
MIT AI Risk Initiative. CC BY-SA 4.0
961 incidents
Purported Deepfake of Andrew Forrest Used to Promote Fraudulent 'Quantum AI' Crypto Platform on Facebook
Cybertrace reportedly identified a purported deepfake of Australian billionaire Andrew Forrest circulating on Facebook on January 27, 2024, falsely depicting him endorsing a fraudulent crypto platform called Quantum AI. The video reportedly altered footage from a 2023 Rhodes Trust talk. Forrest reportedly condemned Meta for failing to curb AI-generated frauds.
Significant Increase in Deepfake Nudes of Taylor Swift Circulating on Social Media
AI-generated sexually explicit images of Taylor Swift circulated on X, garnering over 45 million views before removal. Originating from a Telegram group, these deepfakes challenge content moderation, as X's policies against synthetic media and nonconsensual nudity were violated.
Chatbot for DPD Malfunctioned and Swore at Customers and Criticized Its Own Company
DPD's AI chatbot, used for customer service, appeared to malfunction following a system update, leading to inappropriate responses including swearing and criticizing the company. The incident, which became viral on social media, occurred after the chatbot was updated, prompting DPD to disable the malfunctioning AI component.
Purportedly AI-Manipulated Medical Scam Advertisement Reportedly Used Bulgarian TV Host and Physician's Likenesses
A purportedly AI-manipulated scam advertisement circulating online appeared to use the likenesses and altered media of Bulgarian television host Simeon Ivanov and physician Spas Spaskov to promote an unregistered purported joint-treatment product. They reportedly denied involvement, and the product was described in reporting as ineffective.
Purported Deepfake Audio Reportedly Sparks False Claims of Biden Threatening Texas with F-15s
A purportedly AI-generated audio clip imitating President Biden’s voice reportedly circulated on social media, falsely suggesting that he had threatened to deploy F-15 fighter jets against Texas. The manipulated recording was widely shared and is reported to have heightened political tensions and spread misinformation.
Scams Reportedly Impersonating Wealthy Investors Proliferating on Facebook
Scams are reportedly proliferating throughout Facebook impersonating wealthy individuals such as Bill Ackman, Cathie Wood, Steve Cohen, Peter Lynch, and Ray Dalio. In some cases, it seems deepfake technology is being employed, while simultaneously Facebook's own AI systems are allegedly faltering in their ability to halt the spread of these fraudulent ads despite being reported.
Alleged Deepfake of Singapore Prime Minister Lee Hsien Loong Promotes Cryptocurrency Scam in Fake Interview
A deepfake video falsely depicted Singapore’s Prime Minister Lee Hsien Loong promoting a cryptocurrency investment scam. Scammers used AI-generated voice cloning and manipulated footage from official events to create a convincing but fraudulent video interview with China Global Television Network. Lee warned the public and urged reporting through the ScamShield Bot.
The New York Times Reportedly Sues OpenAI and Microsoft Over Alleged Unauthorized AI Training on Its Content
The New York Times alleges that OpenAI and Microsoft used millions of its articles without permission to train AI models, including ChatGPT. The lawsuit claims the companies scraped and reproduced copyrighted content without compensation, in turn undermining the Times’s business and competing with its journalism. Some AI outputs allegedly regurgitate Times articles verbatim. The lawsuit seeks damages and demands the destruction of AI models trained on its content.
Rite Aid Facial Recognition Disproportionately Misidentified Minority Shoppers as Shoplifters
Rite Aid used facial recognition technology from October 2012 to July 2020, allegedly leading to disproportionate misidentifications of women, Black, Latino, and Asian shoppers as "likely" shoplifters. The FTC settlement prohibits Rite Aid from using this technology in stores for five years.
Chevrolet Dealer Chatbot Agrees to Sell Tahoe for $1
A Chevrolet dealer's AI chatbot, powered by ChatGPT, humorously agreed to sell a 2024 Chevy Tahoe for just $1, following a user's crafted prompt. The chatbot's response, "That's a deal, and that's a legally binding offer – no takesies backsies," was the result of the user manipulating the chatbot's objective to agree with any statement. The incident highlights the susceptibility of AI technologies to manipulation and the importance of human oversight.
Manipulated Deepfake Video of Lai Ching-te Endorsing Rivals in Lead-up to January Presidential Elections
In the lead-up to Taiwan's presidential election in January 2024, a deepfake video circulated showing candidate Lai Ching-te endorsing his rivals. Taiwanese intelligence issued warnings of intensified Chinese disinformation campaigns, such as Spamouflage, aimed at manipulating the election outcome.
Navy Federal Credit Union Faces Allegations of Racial Bias in Mortgage Approvals
Navy Federal Credit Union, serving military members and veterans, faced allegations of racial bias in its mortgage approval process, which relies on automated underwriting technology. In 2022, data revealed significant disparities in loan approvals, with over 50% of Black applicants denied, compared to higher approval rates for white applicants.
Google Bard Allegedly Generated Fake Legal Citations in Michael Cohen Case
Michael Cohen, former lawyer for Donald Trump, claims to have used Google Bard, an AI chatbot, to generate legal case citations. These false citations were unknowingly included in a court motion by Cohen's attorney, David M. Schwartz. The AI's misuse highlights emerging risks in legal technology, as AI-generated content increasingly infiltrates professional domains.
Waymo Software Flaw Reportedly Leads to Double Collision with Tow Truck
Two Waymo autonomous vehicles reportedly hit the same tow truck under unusual towing conditions due to a software misinterpretation in Phoenix, Arizona. Waymo reportedly issued a software recall and updated its fleet to prevent future such incidents.
Alleged Deepfake of Singapore Deputy Prime Minister Lawrence Wong Falsely Shows Him Endorsing Commercial Products
A deepfake video falsely depicting Singapore Deputy Prime Minister Lawrence Wong endorsing commercial products circulated online in December 2023. Wong publicly denied the endorsement, warning that scammers had used AI-generated deepfake technology to impersonate him. The manipulated media aimed to mislead the public into believing he promoted fraudulent investments. Wong urged vigilance against AI-driven scams and encouraged reporting through the ScamShield Bot on WhatsApp.