AI Incidents
Real-world cases where AI systems caused harm, classified by risk domain and entity. Data sourced from 
AIID and classified by 
MIT AI Risk Initiative. CC BY-SA 4.0
736 incidents
Algorithmic Staffing Failures Linked to Resident Deaths at Leading Assisted-Living Chain Brookdale
Brookdale Senior Living's algorithm-based staffing system, "Service Alignment," reportedly left facilities understaffed, leading to critical incidents. For example, on April 21, 2021, Louise Walker, a resident at Brookdale's Jacksonville facility, died after falling and being left unattended for over two hours. State investigators cited Brookdale for medical neglect. The algorithm has been linked to multiple incidents of neglect, injuries, and deaths, prompting lawsuits.
Amazon Allegedly Forced Deployment of AI-Powered Cameras on Delivery Drivers
Amazon delivery drivers were allegedly forced to consent to algorithmic collection and processing of their location, movement, and biometric data through AI-powered cameras, or be dismissed.
California Police Turned on Music to Allegedly Trigger Instagram’s DCMA to Avoid Being Live-Streamed
A police officer in Beverly Hills played copyrighted music on his phone when realizing that his interactions were being recorded on a livestream, allegedly hoping the Instagram's automated copyright detection system to end or mute the stream.
AI-Generated Deepfakes Reportedly Derailed Political Career of Florida Official
Sabrina Javellana, a Florida politician, was reportedly targeted with AI-generated deepfake pornography in February 2021, which was spread online, leading to severe emotional distress and her eventual withdrawal from public life.
Hawaii Police Deployed Robot Dog to Patrol a Homeless Encampment
Honolulu Police Department spent federal pandemic relief funds on a robot dog to take body temperatures and patrol a homeless quarantine encampment which local civil rights advocates criticized as dehumanizing.
Ongoing Purported AI-Assisted Identity Fraud Enables Unauthorized Access to Western Companies by North Korean IT Workers
North Korean operatives have reportedly used AI-generated identities to secure remote jobs or impersonate employers in order to infiltrate companies. These tactics allegedly support sanctions evasion through wage theft, credential exfiltration, and malware deployment. Workers reportedly use fake resumes, VPNs, and face-altering tools; some deploy malware like OtterCookie after embedding, while others lure targets via spoofed job interviews. AI systems are reportedly used to generate fake resumes, alter profile photos, and assist in real-time responses during video interviews.
Japanese Porn Depixelated by Man using Deepfake
A man allegedly unblurred, using deepfake technology, pixelated pornographic images and videos of pornographic actors, which violated Japan’s obscenity law requiring images of genitalia to be obscured.
Meta Allegedly Used Books3, a Dataset of 191,000 Pirated Books, to Train LLaMA AI
Meta and Bloomberg allegedly used Books3, a dataset containing 191,000 pirated books, to train their AI models, including LLaMA and BloombergGPT, without author consent. Lawsuits from authors such as Sarah Silverman and Michael Chabon claim this constitutes copyright infringement. Books3 includes works from major publishers like Penguin Random House and HarperCollins. Meta argues its AI outputs are not "substantially similar" to the original books, but legal challenges continue.
Tesla Disabled “Rolling Stop” Functionality Associated with the “Aggressive” Driving Mode
The “rolling stop” functionality within the “Aggressive” Full Self Driving (FSD) profile that was released via a Tesla firmware update was recalled and disabled.
Korean Internet Portal Giant Naver Manipulated Shopping and Video Search Algorithms to Favor In-House Services
The Korean Fair Trade Commission (FTC) imposed a 26.7B KRW on Naver for manipulating shopping and video search algorithms, favoring its own online shopping business to boost its market share.
Suicide Clips Evaded TikTok's Automated Moderation in Coordinated Attack
Many clips showing a suicide evaded TikTok's automated content moderation system allegedly in a coordinated attack, which resulted in exposure of violating content to its users.
UK Ofqual's Algorithm Disproportionately Provided Lower Grades Than Teachers' Assessments
UK Office of Qualifications and Examinations Regulation (Ofqual)'s grade-standardization algorithm providing predicted grades for A level and GCSE qualifications in the UK, Wales, Northern Ireland, and Scotland was reportedly giving grades lower than teachers' assessments, and disproportionately for state schools.
Activists Allege NYPD's Application of Facial Recognition Interfered with Right to Protest
Black Lives Matter activists alleged being targeted for arrest by New York Police using facial recognition, interfering with their right to protest.
Deepfake Images of Australian Teacher Hannah Grundy and 25 Others Created and Circulated Online by Former Friend
Australian teacher Hannah Grundy discovered her face had been superimposed onto pornographic images using AI deepfake technology, which were shared online alongside personal details. A former trusted friend, Andrew Thomas Hayler, was found responsible, targeting 26 women, including Grundy and close friends, over two years. Hayler pleaded guilty to multiple charges and was sentenced to nine years in prison.
WeChat Pay's Facial Recognition Security Evaded by Scammers Using Victims’ Social Media Content
In China, fraudsters bypassed facial-recognition security for online financial transactions on WeChat Pay by crafting identity-verification GIFs of victims from their selfies on WeChat Moments, a social media platform.