AI Incidents
Real-world cases where AI systems caused harm, classified by risk domain and entity. Data sourced from
AIID and classified by MIT AI Risk Initiative. CC BY-SA 4.0
314 incidents
Uber AV Killed Pedestrian in Arizona
An Uber autonomous vehicle (AV) in autonomous mode struck and killed a pedestrian in Tempe, Arizona.
Australian Telco’s Incident Management Bot Excessively Sent Technicians in the Field by Mistake, Allegedly Costing Millions
In early 2018, an Australian telecommunications company’s incident management AI excessively deployed technicians into the field, and was allegedly unable to be stopped by the automation team.
Google Photo Merge Decapitates Subject
Google Photos' AI Assistant created a strange hybrid photograph when merging three different pictures from a ski trip.
Tesla on Autopilot Collided with Parked Fire Truck on California Freeway
A Tesla Model S operating on Autopilot mode crashed into the back of a parked fire truck on a freeway in Culver City, California in a non-fatal collision.
Customer Service Robot Scares Away Customers
Heriot-Watt Univeristy in Scotland developed an artificially intelligent grocery store robot, Fabio, who provided unhelpful answers to customer's questions and "scared away" multiple customers, according to the grocery store Margiotta.
Waze App Allegedly Caused Tourists’ Car to End up in Lake Champlain, Vermont
The tourists driving through Vermont blamed Waze for directing them into a boat launch in Lake Champlain, prompting the vehicle to slide into the water by the time the drivers realized their location in the dark and foggy weather.
Bad AI-Written Christmas Carols
Janelle Shane, an AI research scientist, used 240 popular Christmas carols to train a neural network to write its own carols. This incident has been downgraded to an issue as it does not meet current ingestion criteria.
Waze Navigates Motorists into Wildfires
Waze, a Google-owned directions app, led California drivers into the 2017 Skirball wildfires as they tried to evacuate the area.
Driverless Train in Delhi Crashes due to Braking Failure
A driverless metro train in Delhi, India crashed during a test run due to faulty brakes.
Amazon Alexa Plays Loud Music when Owner is Away
An Amazon Alexa, without instruction to do so, began playing loud music in the early morning while the homeowner was away leading to police breaking into their house to turn off the device.
Las Vegas Self-Driving Bus Involved in Accident
A self-driving public shuttle by Keolis North America and Navya was involved in a collision with a human-driven delivery truck in Las Vegas, Nevada on its first day of service.
iPhone Face ID Failed to Recognize Users’ Morning Faces
The Face ID feature on iPhone allowing users to unlock their phones via facial recognition was reported by users for not recognizing their faces in the morning.
Facebook translates 'good morning' into 'attack them', leading to arrest
Facebook's automatic language translation software incorrectly translated an Arabic post saying "Good morning" into Hebrew saying "hurt them," leading to the arrest of a Palestinian man in Beitar Illit, Israel.
Facial Recognition Trial Performed Poorly at Notting Hill Carnival
The facial recognition trial by London’s Metropolitan Police Service at the Notting Hill Carnival reportedly performed poorly with a high rate of false positives.
Tesla Sedan on Autopilot Reportedly Drove Over Dividing Curb in Washington, Resulting in Minor Vehicle Damage
A Tesla Sedan operating on Autopilot mode was not able to center itself on the road and drove over a yellow dividing curb in Redmond, Washington, causing minor damage to the vehicle’s rear suspension.